Common Ecommerce Accounting Mistakes UK Businesses Should Avoid

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Running an ecommerce business in the UK is fast-paced, competitive and often complex especially when it comes to accounting. With multiple sales channels, digital tools and tax regulations to consider, it’s easy to slip up. But accounting errors can lead to cash flow problems, HMRC penalties, or even long-term financial instability.

Whether you’re selling on Shopify, Amazon, Etsy or your own website, this guide outlines the most common ecommerce accounting mistakes and how to avoid them in 2025/26.

1. Not Registering for VAT at the Right Time

One of the biggest issues ecommerce sellers face is VAT. Many delay registering, thinking they don’t need to until they hit the £90,000 VAT threshold (correct for the 2025/26 tax year). However, if you’re importing goods or using EU fulfilment centres (like Amazon’s PAN-EU programme), you may need to register earlier.

What to do:

  • Monitor your rolling 12-month turnover.
  • Consider voluntary registration if you’re close to the threshold or want to reclaim VAT on purchases.
  • Learn more on GOV.UK’s VAT guidance.

2. Mixing Personal and Business Finances

Many small ecommerce business owners start off by using a personal bank account. Over time, this creates a tangled mess when trying to separate business expenses and calculate profits.

What to do:

  • Open a dedicated business bank account.
  • Use accounting software that links to your account and categorises income and expenses.

3. Failing to Track Inventory Properly

Inventory management is one of the trickiest parts of ecommerce accounting. Not accounting for stock movements means inaccurate profit figures and potential VAT reporting issues.

What to do:

  • Use platforms like QuickBooks Commerce, Xero, or A2X (especially for Amazon or Shopify sellers).
  • Regularly reconcile your stock levels with your sales records.
  • Record cost of goods sold (COGS) correctly not just what you’ve spent, but what has actually been sold.

4. Not Reconciling Sales Platform Fees

Marketplaces like Amazon, eBay, and Etsy deduct fees before they deposit your revenue. If you only record the net amount received, your accounts will understate both income and expenses.

What to do:

  • Use tools like A2X or Link My Books to pull in gross sales, refunds, and fees automatically.
  • Ensure your accounting reflects total sales, payment processing charges, commission, and VAT where applicable.

5. Incorrect VAT on International Sales

Post-Brexit, selling to the EU has become a VAT minefield. If you’re using EU fulfilment centres, importing from outside the UK, or shipping DDP (Delivered Duty Paid), your VAT obligations can become complex.

What to do:

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6. Cash vs Accrual Accounting Confusion

Some ecommerce sellers use cash accounting (only counting money when it comes in or goes out), while others use accrual accounting (recording income and expenses when they’re incurred).

Choosing the wrong approach or not understanding the difference leads to confusion and inaccurate reporting especially at year-end.

What to do:

  • Know your accounting basis. If you’re under £150,000 turnover, you can opt for cash basis.
  • Speak to your accountant if you’re unsure which basis suits your business.

7. Ignoring Deadlines and Making Late Filings

With so many moving parts, it’s easy to miss tax deadlines but penalties for late VAT returns, self-assessment, or corporation tax add up quickly.

What to do:

  • Keep a tax calendar with key dates: GOV.UK: Tax Year Deadlines.
  • Use accounting software that sends reminders and auto-submits VAT returns.

8. Not Using Ecommerce-Friendly Accounting Software

Generic spreadsheets or outdated software won’t cut it in the fast-moving ecommerce world. You need a system that can handle multiple currencies, platforms, payment processors, and VAT schemes.

What to do:

  • Consider ecommerce-specific accounting tools like:
    • FreeAgent (great for UK freelancers and limited companies)
    • Xero (good marketplace integrations)
    • A2X or Link My Books (connects Amazon/eBay/Etsy to Xero or QuickBooks)

9. Overlooking Allowable Expenses

Online sellers often miss tax relief opportunities on items like:

  • Packaging and postage
  • Website costs
  • Marketing spend
  • Home office use
  • Software subscriptions
  • Professional services (accountants, consultants)

What to do:

  • Keep receipts and use digital expense tracking (e.g. via The Balance App or FreeAgent).
  • Check HMRC’s guidance on allowable expenses.

10. Not Seeking Expert Help Early

Ecommerce accounting is a niche skill not all accountants understand the nuances of Shopify VAT rules or Amazon fee structures. Waiting until year-end to sort your accounts can lead to rushed filings and missed tax savings.

What to do:

  • Work with an accountant who understands ecommerce.
  • Choose a firm like Accounting Wise, where we help UK ecommerce businesses stay compliant, reduce tax bills, and grow confidently.

Final Thoughts

Getting your ecommerce accounting right is about more than avoiding HMRC trouble it’s key to building a profitable, stress-free business. By steering clear of these common mistakes, you’ll have clearer insights, cleaner records, and more peace of mind.

Need Help with Ecommerce Accounting?

At Accounting Wise, we work with UK ecommerce brands across platforms like Amazon, Shopify, and Etsy. From VAT and digital record-keeping to real-time profit tracking, our team helps you stay compliant and focused on growth.

Need help understanding your business finances? Get started today for expert advice on improving your profits.

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