What is Continuity of Service for Employees and Workers?

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Continuity of service is a key concept in UK employment law. It refers to the length of time an employee has been continuously employed by the same employer and it directly affects their eligibility for key employment rights such as redundancy pay, notice periods, and protection from unfair dismissal.

In this article, we’ll explain what continuity of service means, how it’s calculated, when it can be broken, and what it means for both employers and employees.

Why Continuity of Service Matters

The longer an employee’s service, the more employment rights they gain. Some rights apply from day one, while others require a minimum period of continuous service.

Key employee rights linked to continuity of service:

Employment RightMinimum Service Required
Statutory Redundancy Pay2 years
Protection from Unfair Dismissal2 years
Statutory Notice Periods1 month+
Maternity/Paternity Pay & LeaveVaries (often 26 weeks)
TUPE ProtectionsImmediate
Flexible Working Request26 weeks
Shared Parental Leave26 weeks

For a full breakdown, see the GOV.UK guidance on employment rights.

What Counts as Continuous Service?

In most cases, continuous service begins on the first day an employee starts working under a valid contract of employment and continues without any break of one full calendar week or more (Sunday to Saturday).

Even if an employee changes roles, job titles, or works at a different site within the same company, their continuity of service usually remains intact – provided there’s no break in the employment contract and the legal employer stays the same.

Examples that preserve continuity of service include:

  • A company changes its name or restructures, but the underlying legal entity remains unchanged.
  • Taking statutory leave, such as maternity, paternity, adoption, or sick leave these do not break continuity.
  • Being transferred to a new employer under a TUPE transfer.
  • Periods of temporary lay-off or agreed unpaid leave, such as a sabbatical, if the employment contract remains in force.
  • Time away as a military reservist employees have protections that maintain continuity while they are on active duty or training.

Tip: Employees should keep copies of contracts, HR letters, and payslips to prove their continuous service if needed. Employers should have clear policies to handle changes in role, leave, or transfers correctly. For practical help, see our guide to the role of directors in UK companies or visit ACAS for more on continuous employment rights.

What Breaks Continuity of Service?

Generally, a break in employment of one full calendar week or more (running Sunday to Saturday), where there is no contract of employment in place, will end an employee’s continuity of service. However, there are important exceptions, so employers and employees should understand when breaks do and don’t affect statutory rights.

Common situations that may break continuity include:

  • Voluntarily leaving a job and not being re-employed within a week.
  • Being dismissed and not being reinstated by an Employment Tribunal or through an appeal.
  • Moving between unrelated employers, for example when changing jobs voluntarily.
  • Starting a new role with a different legal entity within the same group of companies, if there’s no formal transfer of employment under TUPE or other contractual continuity.

Employers should be cautious when terminating and rehiring staff. Unintentional breaks in service can affect an employee’s eligibility for rights like redundancy pay or unfair dismissal protection and poorly managed processes can increase the risk of tribunal claims and financial penalties.

Tip: If you’re unsure whether a break in employment affects continuity, seek professional advice. For more guidance, see our articles on TUPE transfers and understanding the UK Companies Act or check ACAS for practical information.

Continuity of Service and TUPE Transfers

Under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE), when a business or service is transferred to a new employer, affected employees automatically retain their continuity of service.

This means:

  • Their original start date carries over to the new employer.
  • All employment rights that depend on length of service, such as redundancy pay, notice periods, and protection from unfair dismissal remain intact.
  • The new employer cannot treat transferred employees as new starters or reset their length of service.

Tip: TUPE can be complex, especially for small businesses taking over contracts or services. Employers should seek professional advice to ensure they comply with all TUPE obligations and avoid costly disputes.

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Continuity of Service for Casual, Zero-Hours and Agency Workers

Continuity of service can be more complex for workers with irregular hours, short-term contracts, or multiple employers. It’s important for both employers and workers to understand how the rules apply in these situations.

Zero-Hours and Casual Contracts

For zero-hours or casual workers, whether continuity is maintained often depends on how the contract is structured:

  • If an employment contract remains in place between individual assignments (even if no work is done), continuity may still count.
  • If there is a clear break for example, if the contract is formally ended and not renewed for at least one full calendar week (Sunday to Saturday)  the period of continuous employment could be broken, restarting the clock on employment rights.

This can affect eligibility for rights that require a minimum length of service, such as unfair dismissal protection or statutory redundancy pay.

Agency Workers

Agency workers are usually employed by the recruitment agency rather than the end client they are placed with. This means:

  • Their continuity of service typically relates to their contract with the agency, not the hiring company.
  • The Agency Workers Regulations 2010 provide certain protections for example, after 12 weeks in the same role with the same hirer, agency workers gain the right to equal treatment for pay and basic working conditions compared to permanent staff doing the same job.

However, rights linked to continuous employment, such as redundancy pay or unfair dismissal protection, may not apply in the same way as they do for permanent employees.

Tip: Both workers and employers should check contracts carefully and get advice if unsure about how continuity is affected. ACAS and GOV.UK offer helpful resources on casual and agency working arrangements.

Employer Responsibilities

Employers have a legal duty to recognise and protect employees’ continuity of service. To meet their obligations, employers should:

  • Track and document employee start dates and contracts – Keep accurate, up-to-date employment records for each employee, including start dates, signed contracts, and any changes to terms and conditions.
  • Clearly communicate if and when employment ends or is paused – Ensure that resignations, dismissals, or breaks in employment are confirmed in writing and handled according to employment law.
  • Understand how TUPE, secondments, and temporary contracts affect continuity – Transfers of undertakings (TUPE), secondments, and fixed-term contracts can complicate continuity of service. Employers must understand how these arrangements impact an employee’s rights.
  • Avoid manipulative practices – Unlawful practices like so-called “fire and rehire” tactics, where employees are dismissed and immediately re-employed on less favourable terms, can lead to tribunal claims and reputational damage.

Failing to recognise an employee’s continuity of service may result in costly employment tribunal claims, compensation payments, and penalties.

Tip: Good HR policies and regular training can help employers stay compliant and avoid disputes. For more guidance, see our article on understanding the UK Companies Act or visit ACAS for practical advice on managing employees fairly.

How to Prove Continuity of Service

Proving continuity of service is essential for employees who want to claim certain statutory rights, such as redundancy pay or unfair dismissal protection. Typically, an employee can demonstrate continuous employment using the following documents:

  • Employment contracts – Signed contracts provide clear evidence of start dates and terms of employment.
  • Payslips and P60s – Regular payslips and annual P60 forms show ongoing payment of wages and deductions.
  • Official job offers or HR letters – Letters confirming employment offers, promotions, or changes in role can help verify unbroken service.
  • Payroll records – Internal payroll data can back up pay history and employment duration.
  • Tribunal rulings or settlement agreements (where applicable) – If continuity has previously been challenged and resolved by an employment tribunal or via a settlement, these decisions can also serve as evidence.

If an employer disputes continuity of service, an employee can take their case to an employment tribunal. The tribunal will examine all available evidence to decide whether the employee’s service is continuous.

Tip: It’s good practice for both employers and employees to keep clear, accessible records of employment history. For more information about employee rights and record-keeping, see our guide on the role of directors in UK companies or check the UK Government’s guide to employment rights.

Conclusion

Continuity of service is more than just a clock ticking in the background – it’s a legal record of an employee’s history and the rights they’ve earned. For employers, understanding how and when continuity applies is vital for fair treatment and legal compliance.

At Accounting Wise, we help small businesses navigate payroll and accounting with confidence. Whether you’re unsure how to apply continuity rules or need support managing employee finances, we’re here to help.

Need help understanding your business finances? Get started today for expert advice on improving your profits.

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